I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Dollythat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Dolly that in the past I kept the item instead of returning it.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
These Dollys are so large and delicate. Is very pretty. I bought one for myself and my friend. I would definitely recommend this product if you are in the market for a cute Dolly. Great gift for any age! Looks a bit cheap, but still very cute!
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
I ordered a Dolly from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
This furniture feels good and looks good as well. This is the best Dolly I now have. Amazing gift! I was able to get this furniture on sale around New Year. Perfect gift for anyone! Great customer service as always!
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
Love shopping at Wayfair... love the quality, price and service. I returned Dolly, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
I almost went with a more expensive brand and I'm glad I did not. I love this Vestil 500 lb. Capacity Hand Truck! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait.
Our Dolly is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Dolly this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
These Dolly is a classic. The color is beautiful, too. Overall, I'm glad I bought it. Vestil 500 lb. Capacity Hand Truck is smart and worth the dollar. These Dolly were perfect, I get compliments on it all the time and I'm sure this will be my favorite Dolly. It was worth every penny! Buy buy buy!